Lisa Anne Mifflin, NBE | CRCM
District Community Affairs Officer
Office of the Comptroller of the Currency (OCC)
Lisa provides Community Reinvestment Act (CRA) technical assistance and community development resources to bankers, agency examiners and community stakeholders in Florida and Oklahoma. Lisa’s activities support access to capital for affordable housing, community services, small business development, job creation and neighborhood revitalization.
Lisa began her career with the OCC as a financial examiner in Tampa, Florida. She earned her commission as a National Bank Examiner and served as examiner-in-charge for community bank supervision, including new banks and problem banks in Florida. She has also served in other capacities in the OCC including college recruiting, new hire training and assignments in Compliance Policy and Problem Bank Supervision in Washington, D.C. Lisa is a recipient of the OCC Southern District Leadership Award.
In her career, Lisa specialized in anti-money laundering compliance, consumer protection compliance and the CRA, conducting examinations in banks of all sizes throughout the country. Lisa is a speaker on compliance-related topics for industry groups and an instructor for OCC compliance workshops for examiners and bank directors. She holds the Certified Regulatory Compliance Manager (CRCM) designation from the American Bankers Association.
In her community, Lisa represents the OCC on the advisory board of the Hillsborough County Schools Academy of Finance, a program that provides career exploration opportunities in the financial services industry for high school students. Lisa also serves on the executive board of the National Association of Black Accountants – Tampa Bay Chapter, where she provides support to collegiate members.
A proud graduate of the University of South Florida, Lisa serves on the diversity committee of the USF Alumni Association, the executive committee of the USF Black Alumni Society and the College of Arts & Sciences Advisory Council. She is an inaugural member of the Ambassador committee for the USF Master of Public Administration (MPA) program and is a funder of two scholarships through the USF Black Leadership Network. Lisa earned her Bachelor of Science in Finance and MPA from USF. She also completed USF programs in Community Real Estate Development (CRED Tampa Bay), Basic Economic Development (IEDC) and Post-Crisis Leadership.